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The player away from Austria had said a gambling establishment bonus and you will obtained, however, their membership are then banned to possess breaking plan 7.13. The player had $1 deposit good luck 40 insisted you to definitely she got starred according to the laws and her winnings was out of a real income, not extra currency. Furthermore, comparable gameplay ended up being perceived of several profile connected to the player’s membership thru Internet protocol address and you will device cookie. Centered on which proof, we had determined that the new gambling establishment got acted according to its small print, and therefore, the fresh ailment ended up being denied. The ball player from Chile experienced a delay fee challenge with the brand new internet casino.
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- The player from Austria had experienced a put off inside detachment owed to a left confirmation procedure down to an improvement of address.
- Just after 2 days of wishing, he desired assistance in the solving their detachment topic.
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The ball player from Chile got his membership blocked instead of then factor. The player from Brazil is feeling troubles withdrawing their funds. The ball player away from Finland is experience issues withdrawing the woman winnings owed so you can lingering confirmation. The ball player out of Chile have asked a withdrawal nearly one month prior to submission it complaint.
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The player from Germany offered multiple data, but their membership hasn’t become confirmed. We ended up rejecting the newest criticism as the athlete averted responding to your messages and you may inquiries. The ball player from Chile is actually complaining regarding the extended confirmation techniques. The gamer of Germany could have been implicated from opening multiple account. After due to the issues, the brand new player’s ailment is actually declined as the ‘unjustified’.
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After input by Issues Party, the brand new player’s address is effectively current, and the withdrawal try acquired. The ball player decided to romantic the membership due to the poor sense but affirmed that topic had been resolved satisfactorily. The player of Finland got a blocked account due to the casino’s claim out of violating conditions of associate advice and you can discussing. The player insisted he had not breached any words or criteria. The brand new casino’s actions have been deemed consistent with the terms and conditions, and you will a prior ruling from Curaçao eGaming as well as served the newest casino’s choice.